Help Center
Need a hand? Email support@endlesscap.com. A real person reads every message, usually within two business days. If something looks broken, a screenshot helps a lot.
Getting started
How do I install EndlessCap on my phone?
Open the app in your browser. On iPhone, tap Share, then Add to Home Screen. On Android in Chrome, tap the menu, then Add to Home screen or Install app. It then opens like any other app.
Do I need an account?
No. You can train without one, and your data stays on your phone. An account backs up your training so you do not lose it, and lets you use it on another device.
Does it work without signal?
Yes. Workouts, logging and habits work offline. The coach needs a connection.
Your training
Why did my program change?
Your coach adapts to your training history, readiness, recovery, equipment, available time and feedback, so your program stays aligned with your goals as your circumstances change. You can ask the coach why a change was made.
Does my coach learn from me?
Yes. EndlessCap uses your workouts, habits, check-ins and feedback to personalize future recommendations. The more consistently you use the app, the better your coach understands your training preferences and goals.
Can I swap an exercise?
Yes. Tap the exercise and choose a swap, or ask the coach. Swaps match your equipment.
My weights look wrong.
Suggested loads are estimates from what you have logged. Change the weight in the workout and EndlessCap will learn from it.
Your data
I'm not signed in. What if I lose my phone?
Without an account, your data only exists on that phone. If it is lost, or the browser's site data is cleared, it cannot be recovered. On iPhone, add the app to your home screen so Safari does not clear it after a week of not using it. Signing in prevents this.
How do I export my data?
Settings → About → Your data on this device, then Save a copy of my training. You get a file with your full training history.
How do I delete my account?
See Delete your account.
Subscriptions
How do I cancel?
Settings → Subscription, or through the App Store or Google Play if you subscribed there. You keep access until the end of the period you paid for.
Can I get a refund?
Email us. Store purchases follow Apple's or Google's refund process.
Legal
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